3 hours at the counter.
Posted: 18 Feb 2011, 19:18
So Grouse had fun with a customer ealier. 3 hours of fun at the counter.
Background:
for subdivision of a residential lot you apply to the Western Australian Planning Coimmission (WAPC). They grant approval and you can sell the new lot and live on the (now smaller) remaining one, or whatever, and you are neighbours.
For STRATA title subdivision, the lot stays intact ad the strata plan shows ownership of the lot... you own part of the Lot, the other owner owns their part of the lot, and you share the common property. E.g. 12A, 12B.
for subdivision, the services like water power and sewer need to be individually connected to each lot. Separate and elegant.
For Strata, one connection is required to the site as a whole, and the owners can figure out themselves how to arrange the internal connections to provide services to each strata lot. This was the case for Grouse' enquiry.
The Enquiry:
Someone got planning approval to put in a dwelling (i.e. house) on the rear lot of a two-lot survey strata. The garrage was approved over an existing sewer line. It's only an internal sewer connection so Local Government (Grouse) doesn't care, Water Corporation doesn't care and WAPC don't care and spread malicious misinformation.
The landowner wants to know how such a thing could be approved. Buildings approved for construction "on our sewer line" they exclaim, over the phone!
Water Corporation says "Don't Care".
WAPC Says "Talk to Local Government" (i.e. Grouse)
Grouse rebuts: "Work it out with the other landowner in accordance with Strata Titles Act 1985".
Applicant comes in to the Local Government Offices with her father (who is an ex-engineer... and not afraid to reitterate the fact)
3 hours starts now.
(after summoning a senior town planner, a building surveyor and an engineer)
Outcome: "Work it out with the other landowner in accordance with Strata Titles Act 1985."
What is itrritating, is that Grouse actually likes customer service enquiries and had a great time dealing with them as the primary focus of work... just occasional misinformation and ignorance can be very unproductive.
Background:
for subdivision of a residential lot you apply to the Western Australian Planning Coimmission (WAPC). They grant approval and you can sell the new lot and live on the (now smaller) remaining one, or whatever, and you are neighbours.
For STRATA title subdivision, the lot stays intact ad the strata plan shows ownership of the lot... you own part of the Lot, the other owner owns their part of the lot, and you share the common property. E.g. 12A, 12B.
for subdivision, the services like water power and sewer need to be individually connected to each lot. Separate and elegant.
For Strata, one connection is required to the site as a whole, and the owners can figure out themselves how to arrange the internal connections to provide services to each strata lot. This was the case for Grouse' enquiry.
The Enquiry:
Someone got planning approval to put in a dwelling (i.e. house) on the rear lot of a two-lot survey strata. The garrage was approved over an existing sewer line. It's only an internal sewer connection so Local Government (Grouse) doesn't care, Water Corporation doesn't care and WAPC don't care and spread malicious misinformation.
The landowner wants to know how such a thing could be approved. Buildings approved for construction "on our sewer line" they exclaim, over the phone!
Water Corporation says "Don't Care".
WAPC Says "Talk to Local Government" (i.e. Grouse)
Grouse rebuts: "Work it out with the other landowner in accordance with Strata Titles Act 1985".
Applicant comes in to the Local Government Offices with her father (who is an ex-engineer... and not afraid to reitterate the fact)
3 hours starts now.
(after summoning a senior town planner, a building surveyor and an engineer)
Outcome: "Work it out with the other landowner in accordance with Strata Titles Act 1985."
What is itrritating, is that Grouse actually likes customer service enquiries and had a great time dealing with them as the primary focus of work... just occasional misinformation and ignorance can be very unproductive.